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Accessibility Statement

Last Updated: January 13, 2025

Our Commitment to Accessibility

MaidWise Holdings, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: All interactive elements can be accessed using keyboard navigation
  • Screen Reader Compatibility: Content is structured to work with screen readers and assistive technologies
  • Alternative Text: Images include descriptive alt text for screen readers
  • Color Contrast: Text and background colors meet WCAG contrast requirements
  • Focus Indicators: Clear visual focus indicators for keyboard navigation
  • Semantic HTML: Proper heading structure and semantic markup
  • Form Labels: All form inputs have associated labels
  • Skip Links: Skip navigation links for screen reader users
  • Responsive Design: Content adapts to different screen sizes and zoom levels
  • Reduced Motion: Respects user preferences for reduced motion

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Voice recognition software
  • Keyboard-only navigation
  • Screen magnification software
  • Switch navigation devices

Browser Compatibility

This website is optimized for accessibility in the following browsers:

  • Chrome (latest version)
  • Firefox (latest version)
  • Safari (latest version)
  • Microsoft Edge (latest version)

Known Limitations

Despite our efforts to ensure accessibility, there may be some limitations. We are aware of the following issues and are working to address them:

  • Some third-party embedded content may not be fully accessible
  • Certain dynamic content updates may require page refresh for screen readers
  • Some older PDF documents may not be fully accessible (we are working to update these)

Ongoing Efforts

We are continuously working to improve the accessibility of our website through:

  • Regular accessibility audits and testing
  • Staff training on accessibility best practices
  • User testing with people who use assistive technologies
  • Staying current with accessibility standards and guidelines
  • Incorporating accessibility considerations into our design and development process

Alternative Access Methods

If you encounter accessibility barriers on our website, we offer alternative ways to access our services:

  • Email Support: Contact us at accessibility@maidwise.com
  • In-Person Assistance: We can arrange in-person consultations when needed

Third-Party Content

Some content on our website may be provided by third parties (such as social media widgets, maps, or payment processors). While we strive to ensure these elements are accessible, we cannot guarantee the accessibility of all third-party content. We work with our vendors to improve accessibility where possible.

Mobile Accessibility

Our website is designed to be accessible on mobile devices and tablets. We ensure that:

  • Touch targets are appropriately sized
  • Content is readable without horizontal scrolling
  • Navigation is simplified for touch interfaces
  • Forms are optimized for mobile input

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: accessibility@maidwise.com
  • Phone: 888-330-9473
  • Mail: MaidWise Holdings, LLC
    Accessibility Coordinator
    218 Main St Ste 240
    Kirkland, WA 98033

We aim to respond to accessibility feedback within 2 business days.

Legal Information

This accessibility statement applies only to the MaidWise website (maidwise.com). We are committed to providing equal access to our services in accordance with applicable laws, including the Americans with Disabilities Act (ADA).

Updates to This Statement

This accessibility statement will be updated as we make improvements to our website and as accessibility standards evolve. We review and update this statement regularly to ensure it remains current and accurate.

We are committed to making our website accessible to all users and appreciate your patience as we continue to improve our digital accessibility.